Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Role
As an Account Management Lead, you will be responsible in establishing and managing strong business relationships with existing and potential relationship to drive growth for Grab. You will lead all elements of business identification, strategy, partnerships, account management, and execution strategy. You will help co-create the business development plan and roadmap to ensure that it is synchronised with the overall Grab strategic direction and will be the key owner of various business development projects and ensure it have a delivery. You wll report to the City Manager. The role will be onsite.
The Critical Tasks You Will Perform
- Collaborate with City Ops Team, City Growth, & Marketing Team to execute merchant operational excellent, Best campaign strategy, & Marketing strategy
- Lead a team of Account Managers to manage top merchants and in charge of merchant allocation for his/her team
- Make plans on how to achieve target for each AM with clear instruction based on data
- Be responsible for team performance and in charge of guiding the team growth
- Give insight on how the result of ongoing campaign and to suggest / give feedback on how to make it better & proposing campaign that can do better than existing / additional
- Make sure all AM's Portfolio participate on campaign to achieve the topline target
- Understand all ongoing campaign and do random checking to ensure AM understanding
- Be a business consultant for AM & hard dealing merchant supposedly if AM can't handle the merchant & think of better sollution that can be given at the moment
Qualifications
What Essential Skills You Will Need
- 2+ Years of Experience in leading sales team, commercial and prior experience with leading an end-to-end sales cycle
- Proficient with analytics and fluent with tools which help you achieve a clear understanding of data sets
- Experience on managing a team
- Experience establishing communication and engagement with prospects your ideas and suggestions in a clear and succinct way
- Fluent in both Bahasa & English
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.