Account Manager - RI Solution Sales
Are you a talented sales professional?
Would you like to join a company that helps advance science, technology and health?
About our Team
Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.
About the Role
As a key partner to your accounts, you will engage with stakeholders to measure and enhance client satisfaction with our products. Your focus will be on delivering exceptional customer support and value-added services to drive retention and renewals. You will also identify and develop opportunities to sell new and additional Solutions products, building strong, long-term relationships.
Responsibilities
- Achieve revenue targets for a portfolio including scientific databases, Solutions Products, and Content Licensing.
- Understand client needs through a consultative approach, crafting tailored propositions aligned with company sales strategy. Collaborate closely with regional and federal government agencies on projects involving scientific databases and solutions.
- Develop and execute market-specific sales strategies and account plans, adapting approaches to meet diverse client needs while adhering to company policies.
- Maintain up-to-date records in Salesforce; use sales enablement tools like Clari to review forecasts and adjust strategies accordingly.
- Monitor competitor activity and gather market insights to inform product development and Go-To-Market strategies. Represent the company at trade shows and conferences with clear objectives.
- Build and nurture relationships with key decision-makers and influencers to support Elsevier’s strategic goals.
- Analyze and integrate information from projects, customer feedback, market trends, and technical knowledge to optimize sales efforts.
Requirements
- Proven senior-level experience in sales, account management, or related roles.
- Ability to operate strategically, tactically, and operationally.
- Demonstrated success in selling technology and solutions, with a consultative sales approach.
- Self-motivated, driven, and skilled at building relationships across multiple internal and external stakeholders, including senior executives.
- Expertise in strategic account planning and expanding business within customer institutions.
- Knowledge of Research Intelligence solutions and complex solution-selling methodologies.
- Experience working with or within research administration and management, familiarity with regional or national research programs, collaboration networks, and key stakeholders.
- Excellent verbal and written communication and presentation skills.
- High proficiency in both Bahasa and English.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Long Service Award: Recognition for your dedication and loyalty.
- Flexible Working Arrangements: Balance work and personal life effectively.
- Access to Learning and Development Resources: Empowering your professional growth.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
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