The Area Club Manager (ACM) is responsible for driving sales performance and business growth within a specific geographical area. The role involves managing a team of sales representatives, developing area sales strategies, building strong relationships with key customers, Implementing Customer Satisfaction and ensuring targets are met or exceeded.
Competency:
Sales Management: - Develop and implement area sales plans in alignment with company goals. - Achieve sales targets and revenue goals for the assigned area. - Monitor sales performance and recommend improvements.
Team Leadership: - Train, mentor, and manage sales representatives in the area. - Ensure accountability result - Conduct regular performance reviews and coaching sessions.
Market Development: - Identify new opportunities and sales leads. - Expand customer base and penetrate new markets within the area. - Conduct market analysis to understand competitors and market trends.
Client Relationship Management: - Build and maintain strong relationships with our members. - Ensure high levels of customer satisfaction. - Resolve customer issues and complaints efficiently, working together with Customer Service team.
Reporting & Forecasting: - Prepare regular sales reports, forecasts, and performance analysis. - Use sales tools to track progress and insights. - Provide market feedback to management for strategic planning.
Compliance & Operations: - Ensure adherence to company policies, pricing, and procedures. - Oversee the implementation of marketing campaigns in the field. - Monitor inventory levels and coordinate with procurement team.
Job Type: Full-time