● Greet and welcome guests in a friendly and professional manner.
● Assist guests with menu selections, answer questions about items, and provide recommendations.
● Provide exceptional customer service by addressing guest inquiries and ensuring their dining needs are met.
● Take guest orders accurately and efficiently, whether through verbal communication or input into the restaurant's ordering system.
● Ensure all special requests, dietary preferences, and modifications are noted and accurately communicated to the kitchen staff.
● Verify the accuracy of orders before presenting them to guests.
● Accurately process guest payments, which may include cash, credit cards, mobile payments, venue comps
● Prepare Guest checks through POS terminal functions
● Provide correct change, issue receipts, and ensure accurate recording of transactions.
● Handle and resolve any payment-related issues or discrepancies professionally.
● Ability to perform basic math skills
● Obtain and return issued bank each day, count the bank and ensure it balances
● Responsible to ensure accurate accounting of all cashier monies
● Prepare the proper reporting forms for the day with name, date, shift and outlet
● Responsible for following proper check out procedures
● Monitor and manage the checkout area, ensuring it is organized, clean, and free from obstacles.
● Assist in bagging or packaging food orders, preparing takeout containers, and ensuring order completeness.
● Develop a strong understanding of the restaurant's menu items, ingredients, and preparation methods.
● Stay informed about daily specials, promotions, and any changes to the menu.
● Maintain accurate records of daily transactions and provide reports to management as required.
● Assist in reconciling the cash register at the start and end of shifts.
● Monitor and assist in maintaining inventory levels of supplies at the cashier station, such as change, utensils, and napkins.
● Notify management when items are running low and help restock when necessary.
Job Type: Full-time
Education:
- SMA/SMU/SMK (Preferred)
Experience:
- Cashier: 1 year (Required)
Language:
- English (Required)