- Follow up on overdue invoice payments via email, phone calls, and customer visits.
- Regularly send Statement of Account to customers to provide an overview of their outstanding balances.
- Reconcile company’s Accounts Receivable with customer records on a regular basis to ensure accuracy.
- Identify and allocate incoming payments from customers to the appropriate invoices.
- Prepare and send dunning letters to customers as necessary, escalating the collection process when required.
- Generate collection forecast and actual reports to track progress and identify trends.
- Meet monthly collection targets set by the company.
Qualifications:
- Bachelor’s degree in finance, accounting, or related field.
- Proven experience in credit control, collections, or related roles, preferably in a manufacturing/B2B company environment.
- Minimum 2 years working experience in related field.
- Strong understanding of financial analysis, credit risk assessment, and collections strategies.
- Excellent communication and negotiation skills, with the ability to interact professionally with customers.
- Proficiency in using SAP system and Microsoft Office.
- Attention to detail and accuracy in data entry and analysis.
- Ability to prioritize tasks effectively and work under pressure to meet deadlines.
- Certification in credit management or related field (e.g., Certified Credit Professional) is a plus.