Are you passionate about providing outstanding customer service? Do you have strong communication skills and a knack for resolving customer queries over the phone? We’re hiring enthusiastic Talents who can speak Mandarin and willing to work in Yogyakarta--The City of Comfort
Key Responsibilities:
- Handle Live Chat, Email or customer calls with empathy, professionalism, and efficiency.
- Provide product information, resolve customer inquiries, and offer tailored solutions.
- Maintain a positive experience for customers, ensuring their issues are resolved in a timely manner.
- Collaborate with the team to achieve performance targets and continuous improvement.
Ideal Candidate:
- Have a good exposure in sales
- Excellent verbal communication skills and a friendly, patient attitude.
- Prior experience in a customer service or call center role is a plus, but not required.
- Ability to work in a fast-paced, dynamic environment.
- Strong problem-solving abilities with a customer-first mindset.
What We Offer:
- Competitive salary and benefits.
- Opportunity to work in an international, fun, and supportive team.
- Access to training and career development programs.
- A vibrant and exciting living experience in one of the world’s top travel destinations!
Why Yogya?
- Work in a tropical paradise with a thriving expat community.
- Enjoy beautiful beaches, outdoor adventures, and a relaxed lifestyle.
- Affordable living, incredible food, and vibrant culture.
Jenis Pekerjaan: Penuh Waktu
Pertanyaan Lamaran:
- Bersedia relokasi di Yogyakarta
Bahasa:
- Mandarin (Diwajibkan)
- Inggris (Diwajibkan)