The Field Service Engineer will be responsible for providing on-site technical support and services for KSB products or equipment. This role involves installation, troubleshooting, maintenance, and repair tasks to ensure optimal performance and customer satisfaction.
- To execute technical issues on site & workshop
- Performing and responsible for Installation, Inspection / Maintenance / Repair, Check, Troubleshoot Issues and problems.
- Perform a comprehensive Technical Service Report
- Responsible for meeting/communicating the daily service maintenance and repair needs of the customer’s equipment, and acting as Company Representative.
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties as required and other duties as assigned.
- Identify risks and opportunities related to any services within the current local situation that can impact the business
- Implement the QHSE (Quality, Health, Safety, Environment) procedure as well as all other directives/guidelines
Requirement:
- Possess at least a Diploma or Bachelor's Degree in Mechanical Engineering
- Having a minimum of 3 (three) years of experience in related functions
- Good communication skills, analysis, and reporting
- A team player in a dynamic environment within a matrix organization
- Having a positive attitude, open-mindedness, motivation and a willingness to learn
- Having pump technical know-how
- Fluent in English, both oral and written
- Willing to travel all around Indonesia