Bali Beauty Center, part of the BVR Group Asia, is currently seeking a Front Office to be based at our Bali location. If you have a passion for the beauty and wellness industry and enjoy delivering excellent customer service, this could be the perfect opportunity for you.
Requirements:
- Minimum Diploma (D3) in any field.
- Proficient in English, both written and spoken.
- Previous experience as a Front Office staff, preferably in a beauty clinic or hotel, is an advantage.
- Familiarity with POS systems and basic administrative tools.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a professional demeanor.
Job Description:
- Respond to patient inquiries and requests with friendliness and attentiveness, both in person and via phone.
- Welcome and engage with all patients according to company standards.
- Provide information about clinic products and services.
- Follow up with patients after treatments and remind them about their next appointments.
- Prepare daily and monthly reports using the POS system.
- Stay updated on current promotions, policies, and other important information.
- Maintain a neat appearance and uphold company standards for discipline, hygiene, appearance, posture, and attitude.
- Handle customer complaints professionally and effectively.
Job Types: Full-time, Contract
Contract length: 12 months
Application Question(s):
- Could you tell us you current salary?
- Could you tell us your expected salary?
Experience:
- Front Office: 1 year (Preferred)
Language:
- English (Preferred)