Company Description
Mercure Jakarta Cikini, Premium midscale hotel Strategically located for business and leisure activities in the heart of the Jakarta business district, Mercure Jakarta Cikini stands out as one of the leading business hotels in the city. Offers 197 rooms, 10 Meeting rooms, Ballroom, Rooftop pool, bar and restaurant
Job Description
- Welcomes guests and takes care of them from arrival to departure.
- Assists guests with check-in, check-out, and any issues related to room service.
- Handles guest complaints and feedback promptly.
- Manages guest mail and messages, and answers phone calls.
- Maintains a high standard of personal appearance, develops friendly relationships with guests, and ensures hygiene at all times.
Qualifications
- Fluent in both written and spoken English or another language
- Seeking qualified candidates (male candidates welcome)
- Customer-oriented
- Professional with a positive mindset