Company Description
Founded in 2017, Speedoc is a virtual clinic and healthcare solutions platform that allows users to seek medical care and services from home. By combining physical-digital services, Speedoc offers an innovative approach to healthcare that shifts away from traditional centralized, facility-based models. This addresses the increasing demand for medical care, especially for the aging population in the region. Their services include house call doctors, nurses, and medication delivery, complemented by telemedicine, remote diagnostics, and health monitoring. Speedoc's home medical services are designed to cater to everyday people needing GP or A&E visits.
Role Description
The H-ward Administrator is responsible for coordinating the administrative and operational tasks associated with Speedoc's H-ward (Home Ward) program. This role involves managing daily rosters, hospital and nurse coordination, service documentation, and file access control. It is ideal for someone highly organized, detail-oriented, and passionate about supporting healthcare delivery.
Key Responsibilities:
Operational Coordination
- Maintain the H-ward task breakdown, ensuring all scheduled duties are tracked and updated.
- Oversee daily-rostered spot checks and ensure timely follow-up.
- Manage checklists related to hospital visits, nurse tasks, and assignment coverage.
- Coordinate nurse visit schedules and compliance with hospital-specific rules (NUHS, TTSH, SGH, Yishun, etc.).
Administrative Duties
- Prepare and manage the H-ward admin roster to ensure appropriate staff coverage.
- Track and maintain documentation for daily assignments and service charges.
- Monitor task completion rates and flag pending or overdue items to relevant stakeholders.
File & System Access
- Oversee access rights for all operational files related to the H-ward program.
- Grant, revoke, and audit file access for team members in line with data governance policies.
- Maintain a central summary of access logs and permissions for accountability.
Qualifications:
- Diploma or Bachelor’s degree in Healthcare Administration, Business, or a related field
- 1–2 years of experience in healthcare operations, administration, or coordination roles preferred
- Proficiency in Google Workspace (Docs, Sheets, Drive)
- Comfortable working with confidential data and managing access controls
- Proficiency in managing patient records and data
- Strong communication and interpersonal skills
- Ability to work independently and remotely
- Experience with virtual clinic solutions is a plus
Key Competencies:
- Exceptional organizational and time management skills
- Attention to detail and ability to manage multiple workflows simultaneously
- Effective written and verbal communication
- Self-motivated and adaptable in a fast-paced, healthcare startup environment
- Collaborative and solution-oriented mindset
Job Type: Contract
Contract length: 12 months
Application Question(s):
- We must fill this position urgently. Can you start immediately?
Education:
- S1 (Required)
Experience:
- Administrative: 1 year (Required)
- Accounting/Finance: 1 year (Preferred)
- Hospital/Healthcare: 1 year (Preferred)
Language:
- English (Required)
Expected Start Date: 08/01/2025