Head of Service Delivery

Ericsson-Worldwide
Jakarta
4 minggu yang lalu
Pulogadung,DKI Jakarta,Indonesia
+1 more

Job ID
768115
Grow with us


About this opportunity:


At Ericsson, we value the diversity that makes us an innovative and dynamic global company. We are inviting passionate and determined individuals to apply for the crucial role of ICT Program Director/Manager. In this role, you will directly impact our large and diverse Professional Services engagements by building strong customer relationships, identifying sales opportunities, and promoting professional growth within your team. With an emphasis on aligning with Ericsson's strategic objectives, you will assist in fulfilling contracts, managing risk exposure, ensuring customer satisfaction, and making our mark as a powerful system integrator.


What you will do:


  • Align with Ericsson strategy in large and complex business engagements and scope customer solutions.
  • Identify and execute potential sales opportunities.
  • Drive overall program planning and manage operational relationships with customers.
  • Manage contract execution strategy, contract changes/amendments during execution, and risk exposure.
  • Secure delivery compliance to both contractual and business case requirements.
  • Accountable for overall adherence to OHS in execution and ensure CPMs in program are adhering to OHS requirements.


The skills you bring:


  • Project Management Process.
  • Mediation through stakeholder management and communication.
  • Program/Project Finance Management.
  • Business Modeling.
  • Commercial Management.
  • Value Creation.
  • Program management.
  • Coaching and Mentoring.
  • Consultative Selling.
  • Financial Acumen.
  • Market insights.
  • Ericsson Portfolio.
  • DGS Methodology knowledge.

Why join Ericsson?


At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

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