FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Responsible for providing technical medical expertise for underwriting decisions and resolution of customer enquiries and claims and managing healthcare related services provided to policy holders- Monitor, review and evaluate service standard and TAT (Turn Around Time) in Underwriting process for Individual, Employee Benefit, and Reinstatement Process
- Manage risk selection and ensure risk selection activities adherence to underwriting authorities and guidelines.
- Build and maintain relationship with key stakeholders, internally and externally to ensure that the company’s objectives are being met.
- Maintain communication with Policy Member Maintenance, Corporate Solution, Broker and Sales regarding Employee Benefit Underwriting cases.
- Work with product development team to ensure that the underwriting assumptions and practices are in line with the company’s risk policies and guidelines.
- Perform coordination in internal Underwriting Division regarding product development (test scope, test case and UAT Control).
- Review and develop process and rules in Underwriting to comply with the company’s risk management guidelines as well as with legal and regulatory requirements.
- Perform as a medical advisor for Underwriting and Re-Underwrite Claim cases.
- Managing evaluation, partnership and communication with hospitals / clinics provider and reassurance.
- Maintain and review Underwriting’s Standard Operational Procedure (SOP) and Guidelines, activity reports, and other performance data to measure underwriting productivity and goal achievement
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.