Job Responsibilities
- Build structured QA processes, documentation, and reporting
- Define and maintain test cases, regression plans, and test environments
- Create actionable bug reports, analyze defect trends, and lead issue triage with developers and product managers
- Evaluate and implement QA tooling (e.g., Testrail, Jira integrations)
- Act as the voice of quality, ensuring functional excellence and a smooth user experience
- Design, execute, and maintain manual test cases for complex web and mobile features
- Establish scalable test documentation and QA workflows
- Perform exploratory, regression, UI, and cross-browser testing
- Create detailed bug reports with clear reproduction steps
- Evaluate and manage QA tooling (start lean, improve iteratively)
- Collaborate with product and engineering to clarify requirements
- Participate in sprint ceremonies, standups, backlog grooming, and retro
- Analyze production issues and coordinate regression retests
- Own QA metrics and defect trend analysis to guide product quality decisions
Job Requirements
- 1-3 years experience in QA for web-based SaaS or B2B platforms
- Proven track record of independent test strategy development
- Comfortable working in Agile/Scrum, fast-paced environments
- Skilled in exploratory testing and root-cause analysis
- Familiar with Jira, Testrail (or equivalent), Postman, and test environments
- Hands-on experience with test documentation tools (beyond Excel)
- Experience reporting, escalating, and clarifying bugs between cross-functional teams
- Strong communication skills in English, spoken and written
- Proactive, self-motivated, detail-oriented, and decisive
- API testing (Postman) and basic SQL validation
- Experience with CI/CD and release testing workflows