Local Client Manager (Chemicals)

Opportunity

At Maersk, we are connecting with new logistics customers all over the world, finding unique solutions to complex supply chains and developing innovative products in the process. And for people with talent and desire, this means huge opportunities to share in our success!

We are looking for an agile and result driven Local Client Manager to join our Sales Team in Jakarta, Indonesia.

As a Local Client Manager, you will play a key role in driving strategic partnerships and unlocking new business opportunities with Global Key Clients. Combining strong account management with a proactive, hunter approach to business development, you’ll be responsible for identifying growth areas, expanding our footprint, and delivering impactful logistics solutions. This is a fantastic opportunity to showcase your ability to maximize Maersk’s commercial outcomes through a powerful mix of consultative selling, strategic relationship building, and customer-centric execution.

Key Responsibilities:

Client Strategy and planning

• Accountable for acquiring and securing new customers in integrating Maersk products through ongoing strong management of a robust sales pipeline. 

• Responsible for target customers’ RFQ preparation and responses, solution design, value propositions, client presentations, gathering Maersk capability information (case studies/references), maintaining information on what we do globally for clients today, and providing input on client requirements with unique solution proposals. 

• Accountable for developing customer relationships with senior decision-makers and introducing them to key Maersk executives through well-planned and coordinated customer events and QBRs or other means. Able to demonstrate quantitatively how Maersk can bring customers’ strategies to life, while detailing specific qualitative competitive advantages of working with Maersk. 

• Accountable for ensuring that customized customer solutions are fully-scoped, with robust pre- and post-sales engagements and commitment from internal pursuit team members, enabling flawless execution of the sold value proposition. All contracts and agreements for each customer solution to be vetted and authorized by all respective signatories from both internal and external parties, in line with Maersk corporate guidelines, policies, procedures and ethics.

• Accountable for the implementation and compliance of all relevant commercial ‘ways of working’ blueprints and all associated tools, including (where relevant) Account Management plans and Pursuit Plans, to continuously drive results from Existing and New Solutions Customers

• Encouraged to build and leverage external network to bring increased awareness about Maersk’s global brand and specific capabilities in local markets, with a key focus on our global network and customer support. 

• Accountable for ensuring that IOP/SOP’s / contracts / agreements for all customers within the Solutions portfolio are comprehensively documented, maintained and appropriately communicated to all relevant internal and external parties.

We are looking for:

• A professional with over 5 years of experience in Maritime/Logistics and Supply Chain, possessing broad knowledge across all transport modes and a strong capability in delivering consultative, insight-driven solutions across Maersk’s service offerings.

• Chemical customers' experience is preferred with ability to understand how supply chain solutions may be leveraged to deliver strategic intent across all functions of a client’s business.

• An expert understanding of logistics and Ocean products, solutions, pricing and terminology, in the local market and industry.

• Understands the competitive landscape in Indonesia and can adjust approaches to customers as a result.

• Proven track record of targeting, pursuing and winning large/medium opportunities, through both personal and collaborative selling efforts, in tendered environments through teamwork.
  Strong presence and ability to communicate / present / consult with high level decision makers.

• Familiar with solutions design and the complexity of matching client needs with flexible service offerings. 

• Proven track record in a matrix, multi-cultural organization, building strong relationships and networking both locally and globally.
  Strong business acumen (ability to apply commercial and financial understanding of solution value to both customer and Maersk), with experience in the business development process, including client needs identification and solutions design. 

• Well-developed, confident communication, persuasiveness, influencing, presentation and negotiating skills.
  Self-motivated and performance-driven; strategic thinking with both short- and long-term planning skills; strengths in time management with regards to managing multiple objectives and priorities

• Able to achieve results through result-oriented strategy, along with teamwork, positive spirit cross-functional cooperation.

• Strong client retention and relationship-building skills from past and present experience in business development and sales exposure. Confident in offering consultative recommendations to clients that would results in long-term strategic value across business units. 

• Fluency in English and local language (where different) with ability to deliver clear communication on different organizational levels in both written and oral communications to gain buy-in and excitement with both internal and external stakeholders.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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