As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
- Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
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Sebagai Freelance Luxury Brand Evaluator, Anda akan memasuki dunia luxury untuk secara diam-diam menilai pengalaman pelanggan dan memberikan masukan penting yang membantu brand menyempurnakan layanan mereka. Wawasan Anda akan membentuk masa depan pengalaman mewah.
Apa yang akan Anda lakukan:
- Pilih penugasan Anda – sesuaikan misi dengan preferensi pribadi dan profil Anda.
- Kunjungi toko atau dealer – berinteraksi dengan sales associate di butik atau dealer dari rumah Anda.
- Amati dengan saksama – kunjungi butik, periksa suasana, experience showroom otomotif mewah, evaluasi layanan purna jual, atau keseluruhan pengalaman sebagai pelanggan.
- Berikan umpan balik jujur – gunakan platform kami untuk membagikan pengamatan Anda melalui kuesioner.
Tentang CXG
Di CXG, kami menghubungkan brand premium dengan lebih dari 80.000 evaluator di 70 negara. Dengan 12 kantor global dan hampir dua dekade keahlian CX di ritel, kami berkomitmen untuk mendefinisikan ulang pengalaman pelanggan bagi para raksasa industri mewah.
Bergabunglah bersama kami dan nikmati fleksibilitas bekerja di mana saja dengan platform seluler CXG Live. Melalui platform ini, Anda dapat dengan mudah mengelola misi, sertifikasi, dan umpan balik.
Jenis Pekerjaan: Paruh Waktu, Sementara