Responsibilities
- Cybersecurity certifications such as CEH, GCIH, CISSP, OSCP, GCIA, or vendor-specific credentials (e.g. Splunk Certified, AWS Security).
- Basic scripting or automation knowledge (Python, Bash, etc.).
- Working knowledge of firewalls, EDR, WAF, Cloud Security platforms (AWS/Azure/GCP).
- Knowledge of frameworks like MITRE ATT&CK, NIST, and Zero Trust Architecture.
- Exposure to customer management systems or service desk platforms (ServiceNow, JIRA, etc.)
Requirements
- 5+ years of hands-on experience in Cybersecurity roles, preferably in Managed Services, Security Operations, or Cybersecurity Engineering.
- Prior experience in managing customer environments, understanding SLAs, and handling critical security operations on behalf of enterprise clients.
- Familiarity with tools and processes in:
- SIEM/SOAR platforms (Splunk, Elastic, QRadar, etc.)
- Threat Monitoring, Detection, Investigation, and Response
- Log analysis, alert triaging, correlation rule tuning
- Threat Intelligence (Cyble, SOCRadar, etc.)
- Strong grasp of ITIL processes, especially:
- Incident Management
- Problem Management
- Change Management
- Root Cause Analysis (RCA)
- Ability to identify and analyze errors or anomalies, and initiate proper escalation or resolution.
- Experience in 24/7 operations monitoring, alert tuning, and escalation workflows.
- Excellent communication skills to act as interface between internal security team and external customer.
- Collaborative and professional mindset, especially when dealing with customer-side teams.
- Willingness to be onsite in company office, and available for after-hours or weekend duties when critical issues arise.
Other Criteria
- Gender: Male (for internal headhunter brief only).
- Age: 25–36 years old.
- Domicile: Jakarta or Greater Jakarta Area (on-site placement required).
- Availability :
- Must be open to working after hours/weekends for planned changes, escalations, or integration efforts.
- Able to handle multiple concurrent issues in a structured and calm manner.
Additional information
- Location: Jakarta (Onsite – Internal Office).
- Employment Type: Full-time
- Seniority Level: Senior
- Placement: Dedicated to specific customer(s), but stationed at company office (not at client site).