Manager, Airline Crew Scheduling

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as the Manager, Crew Scheduling. The Manager, Crew Scheduling oversees the crew scheduling department, which consists of supervisors and crew schedulers. Additionally, this position will develop and maintain crew scheduling training programs and policies. The successful candidate will have airline flight operations experience and excellent communication skills. This position will report to the Senior Manager, Operational Strategy.

Essential Duties:

• Oversee the crew scheduling supervisors included but not limited to their assigned duties and schedules

• Ensure the crew scheduling desks are consistently staffed appropriately

• Ensure the crew schedulers and crew scheduling supervisors are paid correctly

• Ensure procedures are being complied to in accordance with the Code of Federal Regulations (CFR), and company procedures

• Execute safety risk management and perform safety assurance following safety management system (SMS) principles

• Help implement new software and technology processes in crew scheduling

• Forecast the crew coverage outlook as well as daily operations related to crew staffing

• Implement irregular operational plans related to crew scheduling

• Notify and respond to management/senior management inquiries on a real-time basis regarding operational problems such as major incidents and/or newsworthy events that involve the crews

• Coordinate with other departments as required

• Oversee crew scheduling training curriculum and crew scheduler training records

Job Qualifications and Competencies:

• Advanced experience in Microsoft Office Suite

• Ability to work with all levels of management and support staff

• Excellent verbal and written communication skills

• Flight Operations Suite software experience

• Airline flight operations experience

Preferred Qualifications: 

• Bachelor’s degree

• Demonstrated competence in effective project management skills 

• Leadership/management experience

• Three (3) years Crew Scheduling Experience

• Experience onboarding Operations Control Center (OCC) technology/Software Platforms such as FLICA

Work Environment: 

• Ability to work a flexible schedule if needed  

• Standard office environment, use of telephones, computers, and other office equipment

Physical Requirements: 

• Occasional lifting, up to 25 pounds

• Frequent walking and climbing up and down stairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.