Role Purpose
Work as part of a team of analysts providing analytical support related to revenue management, marketing campaigns. Develop quantitative measurements for Revenue Management programs. Support or initiate projects to address strategic and tactical pricing/revenue management issues for Distribution Marketing, Worldwide Sales, Revenue Management for Hire and other arms of Revenue Management. Create recommendations on various projects and initiatives through the modeling of customer, company, and industry data sets. Interpret and explain technical findings to business stakeholders in practical non-technical language. Work well independently, as part of a team.
Key Accountabilities
- Support the Competitor Set Review Process
- Recommend replacement competitor sets
- Monitor changes in competitor data set reporting
- Key STR liaison on effecting the proposed comp set changes
- Support the Annual Budget Process
- Develop City level growth indicators
- Develop Budget dashboards
- Prepare STR Pipeline data
- Prepare RGI forecast tool & facilitate RGI discussion
- Update and prepare all tools and systems and reports on weekly basis or as necessary.
- Weekly trend reports
- Monthly Business mix reports
- Monthly RGI results
- Monthly ROC Performance Meeting
- Database Maintenance
- Consult with relevant business functional areas (Marketing, Sales, Reservations, Field Marketing, Revenue Management) to establish analytical support objectives
- Analyze and forecast demand patterns for all segments. Analyze competitive pricing and behaviour to market demand.
- Develop presentations to management inside or outside the department in order to report findings, interpret the data analysis, and make recommendations based on results.
- Monthly presentations on Tableau insights to other stakeholders ie: Ops, Finance, NHOP
- Take recommendations for enhancements to relevant databases from an information needs perspective including internal and external data sources
- Recommend strategic commercial actions as a result of any analysis conducted
Key Skills & Experiences
Required Skills –
- Analytical aptitude.
- Advanced use of Excel, Databases, Pivot Table, Tableau, PowerPoint preferred, for the purpose of translating technical and statistical information into actionable business insights for clients, vendors, senior management and staff.
- Good at both oral & written English
Qualifications –
- Analytic skill, logical thinking and statistics knowledge are preferred.
- Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.
Experience –
- Hotel experience not required.
- Preference will be given to those with experience on business, revenue management and marketing analysis