Job Description
- Our collection team grow so fast, you will develop and set scalable processes
- Improve our current process to be more efficient.
- You will monitor metrics & SLA of our operations process and maintain it at the most efficient and effective level.
- You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.
- You will work closely with other operations team for business process improvement and implementation.
Qualifications
- Having experience at least for 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.
- Experience in coordinating projects & campaigns across teams.
- Ability to multitask and execute in a fast-paced, team-oriented environment
- Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
- Strong problem-solving skills and ability to identify root causes
- Working knowledge of medium-large operations
- Fresh Graduate Welcome