About Trust & Safety Team
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Responsibilities:
1. Performing daily sampling tasks for audit purposes.
2. Conducting thorough data analysis, providing feedback on identified problems, and handling necessary escalations.
3. Providing weekly feedback on moderation quality and offering suggestions for improvement.
4. Providing feedback and analysis on policy updates to identify areas of improvement and potential gaps.
5. Collaborating with moderation teams and Market POC to ensure moderation quality meets the standard.
6. Participating in the development of quality inspection standards and continuously optimizing the process and system platform.