Key Responsibilities:
- Engage with clients to collect required documents and information for visa applications.
- Provide clear guidance on visa requirements, application procedures, and processing timelines.
- Review and validate visa application documents to ensure accuracy and completeness.
- Prepare and submit visa applications to the relevant government authorities or consulates.
- Monitor application progress and provide clients with timely updates.
- Liaise with relevant authorities to address any issues or complications in the visa process.
- Stay up to date with changes in immigration laws and regulations.
- Ensure all visa applications adhere to the latest legal requirements.
- Maintain accurate and up-to-date records of visa applications, approvals, and rejections.
- Generate reports to track application status and success rates.
- Deliver excellent customer service by responding to client inquiries and concerns.
- Offer continuous support and guidance throughout the visa application process.
- Handle challenges that may arise during the visa application procedure.
- Work closely with internal teams and external stakeholders to develop effective solutions.
Requirements:
- Bachelor’s degree in a relevant field (e.g., International Relations, Law, or a related discipline).
- Previous experience as a Visa Specialist or in a similar role (fresh graduates are encouraged to apply).
- Strong knowledge of visa regulations and immigration procedures.
- Exceptional attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and work independently in a fast-paced environment.
- Proficiency in visa application software and systems is a plus.
Job Types: Full-time, Contract
Contract length: 24 months
Education:
- S1 (Required)
Language:
- English (Required)