Responsibilities
About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. Responsibilities: - Build and grow successful win-win partnerships with existing media/digital agencies and TikTok Shop partners: support their long term growth - Establish and maintain both C-Level & tactical relationships with agencies, ensuring TikTok is a top partner to them - Work with small and medium sized agencies to optimize and improve the performance of their TikTok campaigns and identify ways to do this at scale. - Develop strategies to improve advertiser performance, including: - Consulting on advertiser's scale up - Providing creative tips and best practices - Giving recommendations on budgeting and targeting - Manage advertisers at scale; monitoring the partner's performance through tools and timely communication with clients - Ability to identify and remove blockers for advertiser growth. - Gather insights from client interaction, and effectively represent client needs to internally stakeholders (ads review, finance, product etc.) to ensure good customer experience. - Work across multiple teams including Sales, Product and Marketing to gather advertiser feedback from the market and amplify the current and future ad platform
Qualifications
Minimum Qualifications - 4 years of marketing, media sales and/or online advertising experience with direct client management experience - Experience in the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem. - Prior experience working in a performance agency or business supporting the SMB sector - Strong attention to detail and a proven ability to balance priorities and meet deadlines Preferred Qualifications - Agency experience or Agency partnerships experience - Sound analytical skills and ability to navigate ambiguity - Experience prioritizing and managing projects and tasks within a fast paced environment - Comfortable with revenue target - A genuine passion for small business - Basic knowledge or experience with TikTok monetization solutions as a plus
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
