Responsibility:
- Manage communication with QC, PM and CS team for all current and upcoming projects -including project set-up
- Responsible for developing and managing budget estimates to ensure the financial efficiency of qualitative research projects.
- Coordination of all operational tasks & suppliers involved in the project (Fieldwork, Venue, Moderation, Deliverables, Videoing);
- Liaising on recruitment, moderation and timings for each potential project and during the project with updates and any requested changes from start to end of project;
- Attend and manage some Fieldwork (mainly remote/virtual channels with MS Teams and Zoom platforms and other Ipsos technical channels), and scope to travel to some destinations occasionally;
- Validate QC Reports which already been checked and verified by Field Executive.
- Resolve issues that arise during project execution on the field.
- Ensure projects compliance with ISO standards. Proactively manage projects to deliver quality research data
- Provide mentoring, coaching, training and develop team members.
Requirement:
- Minimum Bachelor Degree from Social Studies, Sociology, or related fields.
- 6 years of experience in a field supervisory position or 3 years of experience in market research.
- Multi-tasking, with high attention to details
- Solid working knowledge of fieldwork standards and protocols
- Knowledgeable about the local market and terrain.
- Have in-depth knowledge of research qualitative methods
- MS Office computing skills
- Confident and persuasive communication skills
- Planning, organizing, and monitoring skills
- Mentorship and team builder abilities
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