- Develop and implement effective collection strategies to minimize delinquencies and defaults, especially in SME lending portfolio (property collateral).
- Manage and lead a team of collection officers, providing training, guidance, and performance evaluations.
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Monitor and analyze collection data to identify trends, areas for improvement, and potential risks.
Ensure compliance with all regulatory requirements and company policies. - Collaborate with other departments, including credit risk and customer service, to ensure seamless operations.
- Handle escalated collection issues and negotiate with clients to resolve outstanding debts.
- Prepare and present regular reports on collection activities, performance metrics, and recovery rates.
- Stay updated with industry best practices and changes in regulations affecting collections and the SME lending sector.
- Bachelor’s degree in Finance, Business Administration, or a related field. Master’s degree is a plus.
- Minimum 8 years of experience in Collections, specifically in SME products, within the financial services or multifinance industry is a must.
- Strong understanding of SME lending portfolio (property collateral) and the unique challenges associated with them.
- Proven track record of managing a successful collection team and achieving targets.
- Excellent communication, negotiation, and interpersonal skills.
- Proficient in using collection software and other related tools.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- High level of integrity and ethical standards.
About Moladin
Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).
For further information about Moladin, please visit https://moladin.com
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