Description
- Manage and update client information in relevant systems, including registers, schedules, and other important documents, ensuring data accuracy and accessibility.
- Support the maintenance and updating of Compliance Monitoring Programmes, ensuring action points are reviewed and completed within set deadlines.
- Contribute to the drafting and production of compliance and risk reports, ensuring they are accurate and delivered on time to clients.
- Engage with clients on compliance-related tasks, handling requests for information and other adhoc tasks with efficiency.
- Maintain and track a comprehensive regulatory correspondence log to ensure proper recordkeeping.
- Collate and update KYC information, ensuring all records remain accurate and up to date. Collaborate with Client Service Directors and Account Managers to manage client Committee/Board meetings, including scheduling, action point tracking, and when needed, producing meeting minutes.
- Review and produce monthly internal reports to monitor compliance and risk-related tasks, providing a comprehensive view of upcoming deadlines and activities.
- Participate in regular policy reviews, ensuring compliance with regulatory requirements and internal standards.
- Assist with the review and updating of Business Continuity Plans (BCP), ensuring preparedness for any disruptions and alignment with best practices.
- Stay informed on industry knowledge and regulatory updates, including GFSC/FCA publications, to maintain a high level of understanding and competency.
- Support the team with various ad-hoc tasks as needed, contributing to overall team goals and objectives.
- Conduct sanction screening for new clients, and transactions to ensure compliance with international sanctions lists.
- Handle daily mail, manage inventory and office supplies to ensure smooth operations.
- Handle phone calls and correspondence, including preparation for meetings.
- Organize schedules, book accommodations for clients, and coordinate lunches for meetings.
- Assist the team and clients with banking issues.
Qualifications
Qualifications:
- Compliance-related certifications, AML/CTF training are a plus.
- Prior experience in a compliance, legal, or regulatory support role, ideally within the insurance or financial services sector.
- Understanding of Gibraltar’s regulatory framework, especially GFSC rules and standards.
Skills:
Regulatory Awareness
- Understanding of Gibraltar’s insurance regulatory environment.
- Working knowledge of AML (Anti-money laundering), Sanctions, Data Protection (GDPR), and Conduct Risk regulations.
Attention to Detail
- Strong focus on accuracy in reviewing documents, records, and regulatory submissions.
- Diligence in maintaining up-to-date compliance registers and logs.
Communication Skills
- Clear and professional written and verbal communication.
- Ability to draft reports, internal memos, and liaise effectively with internal stakeholders and regulators.
Organisational Skills
- Able to manage multiple compliance tasks, meet deadlines, and support project work.
- Capable of maintaining high standards of documentation and recordkeeping.
IT Proficiency
- Competent in Microsoft Office tools, especially Excel and Word.
- Familiarity with compliance systems, risk registers, or regulatory reporting tools is a plus.
Team-Oriented & Discreet
- A collaborative team player who can also work independently.
- Exercises sound judgment and maintains strict confidentiality in handling sensitive information.
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.