- Guest Greeting and Seating:Warmly welcoming guests as they arrive, managing reservations, and guiding them to their tables.
- Customer Service:Providing menus, answering initial questions, and ensuring guests are comfortable and well-attended to.
- Reservation Management:Handling reservations, waitlists, and coordinating seating arrangements to optimize table turnover and staff workload.
- Maintaining Cleanliness:Ensuring the front-of-house area, including the dining room and waiting area, is clean, organized, and presentable.
- Assisting Wait Staff:Supporting servers during busy periods by helping with tasks like clearing tables, refilling drinks, and delivering food.
- Handling Customer Inquiries:Answering phones, addressing guest concerns, and providing information about the restaurant's offerings.
- Basic Payment Processing:In some establishments, the hostess may also be responsible for processing customer payments.
- Ensuring a Positive Experience:Creating a welcoming atmosphere and striving to exceed guest expectations throughout their visit.
- Communication and Coordination:Effectively communicating with other staff members, particularly servers and kitchen staff, to ensure smooth service.
Job Type: Full-time
Experience:
- Hostess: 1 year (Preferred)
Laporkan lowongan
