Company Description
Novotel Jakarta Mangga Dua Square, premium midscale hotel located in North Jakarta business and entertainment district. The hotel's 362 guest rooms are equipped with its rejuvenated Olympic size swimming pool that will provide the guest with the best experience stay. For array of international buffet selections, Food Exchange offers social dining experience. While for your meeting and social events, our 2 ballrooms and 23 meeting rooms can host up to 1,800 delegates.
ibis Styles Jakarta Mangga Dua Square is a stylish economy hotel with unique and vibrant design. Our 211 dynamic rooms allow the guest to sleep with comfort, while enjoying affordable culinary selections at sTREATs Restaurant. The hotel is 5 minutes to Jakarta Kota Train Station, 10 minutes to JIExpo Kemayoran or Ancol Dreamland and 30 minutes to Soekarno-Hatta International Airport. For meeting and event, we provide 3 Milky Way rooms that can be combined into a large ballroom for 500 delegates.
Job Description
- Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team.
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures.
- Supervise public areas.
- Replenish guest supplies and ensure that guests requests are promptly attended to.
- Attend to reports on damage or malfunction in hotel rooms.
- Maintain equipment in proper state of cleanliness.
- Maintain a section floor report.
- Conduct regular room checklists.
- Report unusual behavior/activities on floors to Executive Housekeeper.
- Record room status in allocated section accurately.
- Ensures that all necessary tools, supplies and equipment are available and maintained for daily operation.
- To prepare monthly report within the assigned area, planning and assessing improvement in standards, goals and costs.
- Ensures that all staff behavior, personal grooming and service skills are in line with the hotel’s standards.
- Assist Executive Housekeeper in assessing team members’ attendance and performance.
Qualifications
- Secondary / High school education
- Additional certification(s) from a reputable Hospitality Management school will be an advantage
- Good oral proficiency in English language
- Minimum 2 years of experience in a similar capacity
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Strong leadership, interpersonal and training skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
