Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Role:
We are looking for a candidate to help us build strategic relationships with high-profile merchants and increase revenue. As a Key Account Manager, you will cultivate and expand our most important merchant relationships. We are looking for individuals who independently, move quickly, and results. We want team members who value challenges and are excited to join our growing Merchant Organization and contribute to our collective success. You will be based onsite in Grab Jakarta.
The Critical Task you will Perform:
- You will be reporting to Mid Market KAM Lead, GrabFood
- Engage with merchants, listen to their needs, and maintain Experience establishing communication and engagement with prospects.
- Create impactful campaigns through co-marketing partnerships to benefit both customers and partners.
- Use data-driven insights to assess ROI and KPIs, aiming to increase basket size and foster loyalty.
- Collaborate with operations and customer service to uphold service and food quality among partners.
- Help build a strong team and establish processes to effectively serve and grow our main merchant relationships.
Qualifications
What Essential Skill you will Need:
- 3 or more years of experience of sales business development, account management or operations.
- Experience establishing communication and engagement with prospects with partners through account management.
- Experience in driving revenue through strategic partnerships.
- Talent Experience balancing multiple sales opportunities and excelling in fast-paced, dynamic environments.
- Proficient in English with Experience establishing communication and engagement with prospects.
- Enthusiastic about the on-demand delivery industry, in food delivery.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.