Company Description
Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.
Job Description
The Kids Club Attendant is responsible for delivering a safe, engaging, and memorable experience to our young guests at the Kids Club. This role ensures that all children enjoy a variety of fun, educational, and interactive activities while upholding the high standards of luxury and service excellence synonymous with Movenpick Resort & Spa Bintan Lagoon, Bintan, Indonesia.
- Welcome children and families with warmth, professionalism, and genuine care.
- Organize and conduct daily recreational activities such as arts & crafts, storytelling, themed games, and educational play.
- Ensure the safety and well-being of all children at all times through constant supervision and adherence to health & safety protocols.
- Maintain a clean, organized, and stimulating environment in the Kids Club area.
- Monitor children’s behavior and activities, responding promptly and appropriately to any concerns or incidents.
- Establish rapport with parents, updating them regularly on their child’s experience and progress.
- Support the creation of seasonal or special event programming in line with the resort’s guest engagement strategy.
- Maintain Kids Club inventories, ensure all materials and toys are clean and in good condition.
- Follow proper check-in/check-out procedures for all children in accordance with hotel policy.
- Work collaboratively with other departments (e.g., Housekeeping, Security, Food & Beverage) to ensure seamless guest experiences.
Qualifications
- Previous experience in a similar role in luxury hospitality or childcare settings preferred.
- Diploma or certification in Early Childhood Education or Childcare is an advantage.
- Fluent in English; knowledge of additional languages is a plus.
- CPR and First Aid certification required (or willing to obtain).
- Energetic, creative, and passionate about working with children.
- Excellent communication, interpersonal, and organizational skills.
- High level of patience, empathy, and understanding.
- Flexible with working hours, including weekends and holidays.
Additional Information
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
