It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
1. Provide quality service related to teaching & learning process for Lecturers, students and other stakeholders
2. Communicate courteously with Lecturers, students and other stakeholders by telephone, email, letter and face to face
3. Provide Lecturing & Examination services in Alam Sutera campus according to valid procedures and regulations
4. Ensure lecture absentee process with faculty/school
5. Handle course materials acceptance and examination files to each faculty/school
6. Communicate with faculty/school to find substitute lecturer when the scheduled lecturer is unable to attend and request to be substitute
7. Announce and provide notification of absent lecturers to students
8. Arrange and support lecturer meeting as scheduled
9. Communicate with faculty/school to deal with lecturer matter and gather feedback from lecturers
10. Respond to all questions from lecturers and/or stakeholders and provide solutions in related area
11. Distribute announcements related to lecturer service center activities
12. Respond promptly to inquiries from lecturers/other stakeholder and distribute inquiries directly to related parties
13. Follow up & distribute pending and unresolved inquiries to the related parties
14. Obtain, update, and evaluate all relevant information to support handle inquiries and complaints respond
15. Conduct administration process related to lecturer
Management Support Activities :
o Provide Report to direct Supervisor.
o Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
o Perform activities related to Quality Management System.
o Perform additional tasks related to key responsibilities as required by Direct Supervisor.
Education Requirement :
• Minimum Diploma Degree (D3), or
• University student (Minimal 6 th semester)
Work Experience :
• No working experience
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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