Live Streaming Coordinator - Supervisor Level
Responsibilities:
- Coordinate with hosts in product selection and organize key selling points for each live session to ensure accurate and error-free information delivery.
- Manage and maintain the safety, aesthetics, and cleanliness of samples and assets within the live streaming studio.
- Collaborate in live streaming preparation, promotional announcements, and assist in short video shooting.
- Assist hosts in showcasing products during live streaming and manage the pickup and return of samples both on and off the set.
- Actively participate throughout the live session by engaging with hosts and audiences to create an interactive atmosphere and drive audience engagement.
- Post-streaming, be responsible for organizing and collecting broadcast samples, listing any missing items, and coordinating with the finance team.
- Handle inquiries, complaints, suggestions, and feedback from hosts, and resolve issues by providing appropriate solutions.
- Direct interaction: Assist hosts in crafting dialogue scenarios and boosting order conversion during live streaming.
- Act as a backup host: Support the host during live sessions when needed and help achieve business results in the role of Live Streaming Operator.
- Optimize live streaming scripts.
- Monitor live streaming data on the main screen.
- Create reports and analyze live streaming performance.
Requirements
- Minimum 3–5 years of experience in live streaming.
- Strong understanding of the structure and rules of e-commerce live streaming, with excellent communication skills, quick response time, logical thinking, and a proactive attitude.
- Ability to stay updated on trends, with good product presentation and communication skills.
- Capable of managing live streaming flow, with strong service orientation and audience management skills.
- Skilled in monitoring live streaming data on the main screen.
- Proficient in using broadcasting/live streaming tools (e.g., OBS).
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