Join the revolution in hospitality tech!
Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.
At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.
Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.
We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.
If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.
Here’s a quick glimpse of Liven:
- You can visit Career
- You can visit LinkedIn
- You can Visit Blog
- Acquisition News
About the role
As a Product Designer at Liven, you’ll create user experiences that are seamless, beautiful, and grounded in real user needs. From discovery to delivery, you’ll collaborate across disciplines to bring new features to life and continuously improve our existing products. This role is ideal for a creative thinker who is hands-on, user-focused, and passionate about quality.
What you'll do
- User Research: Conduct or collaborate on user interviews, surveys, and usability tests to uncover pain points and validate opportunities.
- Wireframing & Prototyping: Translate ideas into wireframes and interactive prototypes—ranging from low to high fidelity.
- Visual Design: Craft clean, accessible, and on-brand UI designs that align with our design system and product goals.
- Design Systems: Help maintain and evolve our design system, contributing reusable components and patterns for consistency at scale.
- Cross-Functional Collaboration: Work closely with product managers, engineers, and stakeholders to understand requirements and deliver high-impact solutions.
- User Testing & Feedback: Validate design decisions with real users and iterate based on feedback and insights.
- Design Handoff: Deliver clear design specifications and collaborate with engineering to ensure accurate implementation.
Qualifications
- 4+ years of experience designing digital products (web and/or mobile), ideally within product-focused teams.
- A strong portfolio that showcases your end-to-end design process, from research and wireframes to final UI and prototypes.
- Proficiency in Figma (or equivalent) for design and prototyping.
- Solid understanding of usability principles, responsive design, and accessibility standards.
- Experience working within agile, cross-functional teams.
- Excellent communication skills—you can clearly articulate design rationale and collaborate with stakeholders.
- High attention to detail and a passion for creating polished, user-friendly experiences
Good to Have
- Familiarity with analytics tools (e.g., Hotjar, Mixpanel) for measuring design impact.
- Experience working on SaaS, fintech, or hospitality-related products.
- Exposure to motion design or design for complex workflows.
