Overview
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Position Overview
The Global Safety & Security (S&S) team works to safeguard CHAI’s people and operations across diverse and often challenging environments. The Regional Manager, Safety & Security for Southeast Asia and the Pacific (SEAP), plays a central role in advancing this mission by serving as the primary advisor on safety and security across multiple country programs.
This individual will lead risk assessments, ensure compliance with CHAI’s global S&S policies, support crisis response, and strengthen country team capacity through training, collaboration, and technical support. Ideal candidates bring strong field-based experience, sound judgment, and a collaborative mindset. This role offers the opportunity to shape regional security strategy, enhance staff safety, and contribute to CHAI’s mission of delivering high-impact, sustainable health programs.
This role is flexible to be based in any of the CHAI program countries in Southeast Asia and the Pacific Region, subject to country leadership approval and/or the ability to obtain work authorisation.
Responsibilities
1. Safety & Security Program Management (40%)
- Serve as the primary S&S focal point for CHAI program countries in SEAP and for new country expansion efforts
- Monitor and strengthen compliance with CHAI’s global safety and security policies and guidelines
- Develop, update, and implement S&S frameworks, SOPs, risk assessment tools, and policies
- Prepare quarterly and annual S&S reports and presentations for internal stakeholders
- Manage global safety & security insurance coverage and duty of care programs
- Support the rollout and implementation of global safety, security, and operations initiatives
2. Crisis & Incident Response (20%)
- Track and respond to security and medical incidents, ensuring timely escalation and coordination
- Provide direct support to country teams during crises and security events
- Serve on the duty officer rotation, responding to after-hours incidents as needed
- Monitor regional threats and emerging risks; coordinate response with Security Point Persons (SPPs)
- Share timely security updates with relevant CHAI teams and stakeholders
3. Country Capacity Building & Training (15%)
- Conduct in-country risk assessments and security evaluations
- Design and deliver security trainings and onboarding briefings to new and existing staff
- Identify capacity-building needs and tailor support through virtual and in-person sessions
- Facilitate regular check-ins with in-country Security Point Persons to promote coordination and shared learning
4. Partner & Leadership Engagement (10%)
- Serve as liaison with CHAI’s medical and security providers, peer INGOs, government actors, and private sector partners
- Advise country leadership and CHAI senior leadership on safety and security risks, incidents, and mitigation strategies
- Represent the Global S&S team in interdepartmental meetings and external security forums
5. Global Operations Support (15%)
- Collaborate with the Global Operations team to ensure safety and security priorities are integrated into broader operational planning
- Support the coordination and execution of global and regional operations events and initiatives
- Drive adoption of Global Operations tools and systems in the SEAP region, including policy rollouts and knowledge management platforms
Qualifications
- Bachelor’s degree or equivalent professional experience
- 5–7 years of experience supporting and managing colleagues from diverse cultural and professional backgrounds; experience in an international NGO, embassy, or multilateral organization strongly preferred
- Prior experience living and working in the Southeast Asia and Pacific region preferred
- Proven ability to liaise effectively with diplomatic missions, international organizations, government agencies, and local authorities, including within security networks
- Demonstrated ability to remain composed under pressure and effectively manage staff emergencies in coordination with country teams and leadership
- Exceptional organizational skills, with strong attention to detail and the ability to manage competing priorities
- Excellent verbal and written communication skills, with a track record of building strong working relationships—experience working remotely with distributed teams is a plus
- Relevant certifications in security management or project management are an advantage
- Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word
- Strong interpersonal and problem-solving skills, with the ability to build trust and navigate complex challenges.
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