The Retail Sales staff is in charge of providing outstanding customer service and assisting with the daily operations of FINNS Bali’s retail stores. This role is essential in creating a positive shopping experience for guests by offering helpful product information and a welcoming attitude.
Summary :
FINNS World's Best Beach Club is not just a beach club; it's a destination where dreams come alive! We pride ourselves on creating exhilarating entertainment, vibrant energy, and unforgettable F&B experiences. Nestled along the breathtaking Bali coastline, we provide a one-of-a-kind party atmosphere that leaves our guests craving for more.
Responsibilities:
- Greet and engage customers in a friendly, professional manner.
- Provide product recommendations and assist guests with purchases.
- Maintain the visual presentation of the store, including merchandise display and cleanliness.
- Process sales transactions accurately using POS systems.
- Monitor stock levels, support inventory counts, and restock items as needed.
- Handle customer inquiries, returns, and exchanges according to company policy.
- Stay informed about product features, pricing, and promotions.
- Ensure that all retail spaces reflect the brand’s image and presentation standards.
- Report damaged or missing stock to the supervisor promptly.
- Assist in opening and closing procedures, including cash handling and reconciliation.
Requirements:
- Proven of experience in retail or customer service roles (experience in fashion or lifestyle retail is a plus).
- Fluent in English.
- Friendly, outgoing, and customer-focused personality.
- Presentable appearance and knowledge of basic sales techniques.
- Familiarity with POS systems and basic computer skills.
- Willing to work in shifts, including weekends and public holidays.
- Team player with attention to detail and high level of reliability.
Perks and benefits:
- An opportunity to work in a world-renowned beach club
- Growing your skills and the possibility of growing within the company
- Fast growing company
- Competitive salary package
- FINNS Bali Membership
- BPJS and insurance Mandiri healthcare
Job Type: Full-time
Experience:
- retail or customer service: 1 year (Preferred)
Language:
- English (Preferred)
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