About the Challenge
Are you a detail-oriented individual with strong administrative skills and a passion for customer service in the automotive industry? Do you enjoy ensuring accurate data handling, organizing service schedules, and contributing to operational excellence in an after-sales environment? If you thrive in a structured service setting and value precision, integrity, and teamwork, you might be the perfect fit for us!
As a Service Counter Staff (Yamaha), you will play a key role in our after-sales operations. You will be responsible for handling customer data, processing service administration, supporting marketing efforts, and ensuring the proper use of workshop assets.
Requirements:
- Minimum education: Diploma (D3) in any major
- Basic knowledge of administrative processes
- Proficient in Microsoft Office and internet tools
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Honest, neat, detail-oriented, disciplined, responsible, and self-motivated
Attractive appearance is a plus
Responsibilities:
- Monitor and manage service administration requirements
- Plan and schedule customer service reminders
- Create work orders based on inspection standards (SP7) from Service Advisor
- Ensure accurate documentation of service work and spare parts used
- Process claims for Free Service Card (KSG) and warranty to the main dealer
Our Selection Process:
Our recruitment process is straightforward—just a few conversations with our HR team and relevant supervisors. If you are ready to be part of a disciplined and motivated after-sales team, click 'Apply for Position' and submit your application. We look forward to welcoming you aboard!
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