Responsibilities
About the team The Education team designs and delivers projects that empower sellers and internal employees through scalable approaches. Our mission is to equip stakeholders with the knowledge, tools, and capabilities to succeed, ensuring initiatives are impactful, measurable, and aligned with business goals. We work closely with cross-functional teams to deliver high-quality education programs, outreach strategies, and capability-building projects. About the role We are seeking an Education Project Manager (Individual Contributor) to plan, execute, and optimize education initiatives for both sellers and internal employees. This role is not limited to a single scope — you may be assigned to projects such as seller education programs, internal employee capability building, content development, training curriculum design, outreach campaigns, or process improvement. You will manage projects end-to-end, collaborate with stakeholders across functions, and ensure delivery meets quality, impact, and scalability goals. Roles & Responsibilities: - Plan and manage education projects from initiation to completion, ensuring timely delivery and alignment with business objectives. - Collaborate with cross-functional teams (product, marketing, operations, etc.) to gather requirements, align priorities, and ensure smooth execution. - Support content development in collaboration with subject matter experts, ensuring accuracy and clarity. - Monitor project performance against KPIs, analyze results, and recommend data-driven improvements. - Streamline processes and workflows to improve efficiency and scalability of education programs. - Ensure consistency and quality across all deliverables, following brand, policy, and content standards.
Qualifications
Minimum Qualifications - Bachelor’s degree in Business, Marketing, or a related field. - 2–4 years of experience in e-commerce operations, specifically account/category management or marketing - Strong organizational and project management skills, with the ability to manage multiple initiatives at once. - Data-driven, with experience tracking and analyzing project performance. - Excellent communication and collaboration skills for cross-functional work. Preferred Qualifications - Self-motivated and able to work independently in a fast-paced environment. - Scalable mindset with experience in content creation, process optimization or automation.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
