Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Qualifications
- Minimum 2–3 years of experience in a front office or guest-facing role within the hospitality industry
- A genuine passion for delivering exceptional guest service with a warm and welcoming attitude
- Strong communication skills, both verbal and written, with fluency in English (additional languages are a plus)
- Ability to multitask and stay composed in a fast-paced environment
- Excellent grooming standards and professional presence
- Proficient in front office systems and reservation software (Opera experience is an advantage)
- A team player who collaborates well with other departments to ensure guest satisfaction
- Attention to detail and a proactive approach in addressing guest needs and resolving concerns efficiently
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