LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!
Why Join Us?
At LUXASIA, we believe there is beauty within every talent - that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?
Key Responsibilities:
- Drive and achieve retail sales targets through effective planning and strategic execution.
- Analyze sales trends, trade stock holdings, and historical data to maximize opportunities.
- Identify and act on seasonal trends, optimize assortment planning, and initiate stock replenishments.
- Monitor and manage inventory and ensuring healthy stock levels.
- Manage sales budgets and effectively control costs to maximize profitability.
- Work closely with cross-functional teams (brand marketing team, VM, logistics, trainer, HR, etc.) to align on retail initiatives and brand activations.
- Recruit, train, coach, and lead a team of Beauty Advisors (BAs) to ensure operational excellence, high productivity, and exceptional customer service.
- Monitor and oversee the availability and usage of samples and testers in stores.
- Conduct regular store visits to supervise visual merchandising, customer engagement, and staff performance.
- Build and nurture strong relationships with store management, retail partners, and key customers.
- Implement effective loss prevention measures, including stock audits, shrinkage control, and damage handling.
- Organize promotional activities, store events, and product launches in collaboration with the marketing team.
Requirements
- Minimum 3-5 years of proven experience in retail area sales operations, preferably in fragrances, beauty, cosmetics, or luxury retail.
- Strong leadership and people management skills with experience leading large retail teams (minimum 20+ BAs).
- Demonstrated ability in sales analysis, forecasting, inventory control, and budget management.
- Proficient in SAP and Microsoft Office (Excel, PowerPoint).
- Good knowledge of department store operations and retail SOPs.
- High commercial acumen with strong understanding of fragrance trends and customer preferences.
- Strong interpersonal and communication skills to effectively collaborate with internal and external stakeholders.
- Able to multitask, prioritize, and work independently in a fast-paced environment.
- Willingness to visit frequently between stores in Jakarta.
- Fluent in English.