YOUR MISSION
Store Location Plaza Medan Fair (Medan, Sumatera Utara)
Role & Responsibility:
Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.
With store manager train, develop, and building succession of high performing sales associates.
Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store
Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business.
Monitor implementation and monitor loss prevention education, training and awareness programs
Assisting store manager in executing and processing of both incoming and outgoing merchandise
Monitor daily store operation to ensure loss prevention compliance within store
Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts
Assisting in managing communication merchandise opportunities to Area or District Manager
Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
Develop and maintain strong communication with local PR and marketing
Participate in new store openings and/or store closings; travel may be required
Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
Required to comply with all operational core competencies and key accountabilities
Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required
YOUR TALENT
Requirements:
Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups
Strong interpersonal, communication and motivational skills
Good in English speak and writing
Strong organizational and time management skills
Commercial acumen
Interest in innovation and change
Leadership
PC-skills, MS-Office Knowledge, Lotus Notes, Internet