AVP-Partnership Commercial Alliance

Role Purpose

• Developing and implementing a strategic partnership roadmap aligned with IOH’s business objectives.
• Identifying and prioritizing key partnership opportunities that drive business growth, revenue generation, and base acquisition.
• Collaborating with internal and external stakeholders to align partnership strategies with overall IOH goals and ensure seamless execution.
• Evaluating and selecting potential partners across industries to strengthen IOH’s value proposition.
• Leading negotiations and structuring partnership agreements to ensure mutual benefits, compliance with legal and regulatory requirements, and alignment with commercial targets.
• Establishing clear KPIs and performance metrics to measure the success and impact of each partnership.
• Acting as the primary point of contact for strategic partners and serving as the initiative driver for internal stakeholders to foster strong and enduring relationships.
• Build strong governance and reporting models for performance visibility and impact analysis.
• Monitoring and optimizing ongoing partnerships to ensure objectives are met, addressing challenges proactively, and identifying opportunities for expansion.
• Regularly engaging with partners to explore and implement new collaboration opportunities and co create together.

• Minimum of 5 years’ professional experience, with at least 3+ years in telecommunications (preferred), digital technology, digital agency, device, or similar digital business industries.
• 3+ years’ experience in one or more of the following areas:
  • Strategic Partnership Management
  • Project / Program Management
  • Business Development
  • Consumer Experience Management
  • Digital Marketing
  • Go-to-Market (GTM) Strategy and Execution
• Bachelor’s degree in business administration, Communications, Marketing, or a related field (master’s degree is an advantage).
• Strong knowledge of digital business models, including but not limited to OTT content services, digital ecosystems, customer experience, fintech, and device ecosystems.
• Demonstrated commercial acumen with the ability to develop business cases, analyze ROI, and translate insights into actionable strategies.
• Excellent analytical skills with a data-driven approach to decision-making.
• Proven negotiation skills and experience in structuring commercial agreements, operational management, and partnership implementation.
• Fluency in English (verbal and written); proficiency in Bahasa Indonesia is required.
• Exceptional verbal, presentation, and written communication skills with the ability to influence and engage senior stakeholders.
• Strong interpersonal skills with the ability to build and maintain relationships across diverse internal teams and external partners.
• Ability to work in a fast-paced, high-growth, and cross-cultural environment, managing multiple priorities with agility.

Area of Responsibilities

Key Activities

• Develop and implement a strategic partnership roadmap aligned with IOH’s overarching business objectives.
• Continuously identify high-potential partners across industries to accelerate IOH’s growth and competitive positioning.
• Build and maintain a robust pipeline of new partners while maximizing the value of existing alliances.
• Continuously assess market trends, competitor activities, regulatory shifts, and emerging technologies to inform and adapt partnership strategies.
• Define key success metrics (e.g., revenue growth, ARPU uplift, customer acquisition, MAU growth, customer experience improvement) and outline strategies and solutions to achieve them.
• Drive innovative collaborations with partners to create new growth models and value propositions.
• Ensure alignment of partnership strategy with corporate transformation priorities, long-term revenue plans, and digital innovation roadmaps.
• Identify risks and dependencies associated with partnerships and propose mitigation plans.
• Present strategic recommendations, performance updates, and forward-looking plans to senior leadership to secure alignment and support.

• Oversee end-to-end execution of partnership initiatives, ensuring timely delivery, measurable outcomes, and alignment with IOH’s growth objectives.
• Explore, co-create, and scale new business areas through partnerships across verticals including:

• Content OTT (Music, Video, Gaming, Apps)
• Advertising
• Banking & Payments
• E-commerce
• Mobile Money & Financial Services (Insurance, Investment)
• Devices
• Data Monetization, APIs, and Data as a Service
• Other emerging digital opportunities

• Lead discussions and high-level negotiations with partners and internal stakeholders to secure mutually beneficial terms and long-term value creation.
• Implement strong and agile governance mechanisms, ensuring clear accountability and rapid decision-making across all commercial business units (Marketing, Product, Sales, Technology, Procurement, Legal, Finance).
• Drive commercial deal closure with partners, coordinating with internal teams to ensure compliance with IOH policies, regulatory standards, and contractual obligations.
• Maintain accurate documentation, version control, and governance of all executed agreements to safeguard IOH’s interests.
• Support business units in leveraging partnerships to achieve their objectives and unlock new customer value propositions.
• Drive synergy between headquarters, circle, and regional teams to ensure effective partner solution adoption and market penetration.
• Supervise and guide team members, ensuring timely task completion, high-quality deliverables, and compliance with company policies.
• Establish and oversee reporting mechanisms for partnership visibility and impact analysis, enabling data-driven performance management.
• Monitor partnership KPIs closely, taking proactive measures to address risks, optimize execution, and ensure performance targets are consistently achieved or exceeded.
• Anticipate operational risks (execution delays, partner misalignment, regulatory changes) and develop mitigation strategies to protect IOH’s commercial outcomes.

• Work closely with HR to develop digital talent
• Develop and mentor team member(s) to achieve divisional objectives
• Monitor and evaluate the performance of staff, provide recommendations to supervisor and implement actions, such as promotions and dismissals
• Provide feedback to team to create the succession plan for the function/ organization and attract, motivate and retain top talent to ensure alignment with the plan
• In order to ensure talents are attracted, retained and developed to meet organizational needs

• Represent IOH as a senior company spokesperson in external forums, industry associations, and partner events to strengthen the company’s market presence and credibility.
• Build and maintain a strong professional network with key industry players, regulatory bodies, and ecosystem partners to stay ahead of market developments and emerging trends.
• Actively identify, evaluate, and explore new partnerships and services that contribute to Group KPIs, expand IOH’s ecosystem, and strengthen long-term competitive positioning.
• Serve as a strategic liaison with partners, ensuring IOH is recognized as a preferred collaborator in the digital and telecommunications landscape.
• Continuously scan the external environment for opportunities and threats, translating insights into actionable partnership strategies.