Do you know Club Med?
We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.
Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human and professional skills we're looking for.
We're offering you the chance to grow and develop very quickly by joining our brilliant teams. You'll be able to travel the world.

GENERAL RESPONSIBILITIES

PROVIDE QUALITY SERVICE

• Participate in the reception of F&B products, consumables and PMH
• Set up service counters and all dispensing points and workstations
• Keep the coffee shop clean and contribute to its friendly atmosphere
• Regularly check that products are properly displayed in the window, and that signage is correctly positioned in front of each product.
• Ensure permanent supply by maintaining a high level of anticipation and communication with the bar manager for beverages and the kitchen team for food products
• Manage coffee shop stock autonomously
• Greet and advise GMs on the choice of food and beverages available
• Take orders, prepare and serve food and beverages according to specific established techniques
• Present harmonious and attractive food products and reheat, if necessary, in accordance with specific techniques
• Ensure compliance with standards and procedures
• Report any malfunctions to manager
• Collect small hotel equipment (glasses, cups, glasses, trays…) from the room, or dedicated space
• If necessary, suggest products for sale and actions to increase sales
• If necessary, collect payment for items sold and record sales

KEEP THE COFFEE SHOP CLEAN

• Maintain and clean the workstation and equipment used, at any time
• Wash dishes
• Ensure self-service stations are clean before, during and after service
• Ensure that coffee shop furniture is clean and organized before, during and after service
• Ensure that storage areas are clean and organized, at any time
• Respect the cleaning schedule and apply the cleaning process
• Comply with HACCP standards and Coffee Shop health and safety rules

KPI : KEY PERFORMENCE INDICATORS

Customer:

• Quality of welcome according to nationality
• Ensuring quality of service

Business:

• Respect for equipment
• Actively participate in achieving premium sales (where applicable)
• Play an active role in keeping costs on target.

People:

• Adopt a positive and friendly attitude to ensure team cohesion
• Share knowledge and skills with colleagues