- Supervising and Leading Staff:Overseeing the performance of servers and other service staff, providing guidance, and ensuring they adhere to service standards.
- Customer Service:Greeting guests, managing reservations, assisting with menu selection, and addressing customer complaints or concerns.
- Operational Efficiency:Ensuring smooth table turnover, efficient order taking and delivery, and maintaining a clean and organized dining area.
- Maintaining Standards:Enforcing hygiene and safety standards, ensuring proper table setup, and monitoring the overall appearance of the restaurant.
- Training and Development:Mentoring new staff and providing ongoing training to improve service quality.
Job Type: Full-time
Experience:
- Captain Floor: 1 year (Preferred)
- Sequence of Service: 3 years (Preferred)