Role Overview
Pintu is seeking a Financial Crime Lead with a strong background in communications, public affairs, litigation handling/management, and/or PR, to lead and manage strategic relationships with law enforcement and government authorities and to assist the Head of FCC to prepare relevant Standard Operating Procedures.This role is at the intersection of compliance, public affairs, and investigations/litigation — ideal for someone who can build trust with external partners while navigating sensitive and high-stakes communication. The successful candidate will serve as a key external-facing representative of the company in its interactions with law enforcement agencies such as the Financial Transaction Reports and Analysis Centre (PPATK), District Attorney Offices, and Police Departments.
Key Responsibilities:
Relationship Management:Build and maintain strong, trusted relationships with law enforcement, including investigators, prosecutors, and regulatory authorities.
Point of Contact for Inquiries: Serve as the primary liaison for all incoming law enforcement communications and information requests.
Information Handling & Coordination: Work cross-functionally with compliance, legal, investigations, and data teams to ensure timely and appropriate handling of user data requests and law enforcement inquiries.
Strategic Communication: Represent the company in external meetings, briefings, and engagements with government agencies; communicate clearly, professionally, and consistently.
Intelligence Gathering & Risk Insights: Receive and process intelligence from law enforcement regarding potential illicit or high-risk user activity; ensure internal teams are informed and aligned on risk signals.
Stakeholder Education: Educate law enforcement and regulatory bodies about the company’s operations, safety measures, and compliance capabilities.
Crisis Communication Support: Assist in high-profile or sensitive investigations where strong external communication and discretion are critical.
SOP Development: Establish and refine procedures for financial crime, fraud, and Anti-bribery and corruption handling, creating detailed workflows to streamline compliance checks.
Qualifications:
Bachelor's degree in Communications, Public Relations, Law (Criminal Law), Political Science, or a related field.
5+ years of experience in external affairs, law enforcement liaison, PR, litigation management and/or strategic communications, preferably in tech, crypto, or regulated industries.
Exceptional interpersonal and written communication skills; able to build rapport with high-level external stakeholders.
Comfortable working with sensitive or confidential information.Proven ability to work cross-functionally in fast-paced, high-growth environments.
Familiarity with compliance, law enforcement processes, and digital asset investigations is a strong advantage (but not strictly required).
Preferred:
Experience working directly with law enforcement agencies or within a government relations role.
Understanding of data privacy principles, legal disclosure requirements, or blockchain technology.Previous experience in crypto, fintech, or financial services sectors.