- Oversee the daily operations of the clinic, ensuring smooth workflows across all medical and wellness services.
- Supervise clinic staff, including nurses, clinic coordinators, and lab analysts, by providing guidance, training, and performance evaluations.
- Ensure compliance with all healthcare regulations, licensing, and safety standards required by Indonesian law and internal company policy.
- Manage vendor relationships for medical supplies, lab materials, and clinical equipment to maintain adequate stock and quality.
- Coordinate with the Lab Analyst and external laboratories for efficient sample processing and result delivery.
- Monitor the quality of patient care, ensuring confidentiality, accuracy, and professionalism in all procedures.
- Review and approve clinical protocols, including IV therapy, health assessments, and supplement administration.
- Lead cost control initiatives by monitoring budgets, controlling expenses, and optimizing resource allocation within the clinic.
- Collaborate with other departments such as Wellness Sales, Reception, and F&B for cross-functional service delivery.
- Prepare and submit regular reports on clinic performance, expenses, and patient statistics to management.
- Handle escalated guest issues, providing solutions and maintaining high customer satisfaction.
Job Type: Full-time
Application Question(s):
- Are you available to join us immediately?
Experience:
- aesthetic clinic: 3 years (Preferred)
Language:
- English (Preferred)