Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.
Job Summary:
You will be responsible for implementing and optimizing the Order-to-Cash (OTC) and Procure-to-Pay (P2P) processes within the NetSuite ERP system. These processes cover the end-to-end management of sales, procurement, and financial transactions. The consultant will work with stakeholders to streamline business operations by customizing and configuring NetSuite to meet specific business requirements.
Key Responsibilities:
Business Process Analysis:
- Map out the current state and identify gaps, inefficiencies, and areas for process improvement.
- Propose and implement enhancements and automations to improve efficiency and reduce manual tasks.
- Continuously evaluate and optimize business process to stay up to date with industry practices.
OTC-P2P Implementation:
- Further customize the NetSuite system for the complete Order-to-Cash process, these including Sales Order, Purchase Order, Item Fulfilment and Invoicing.
- Design and implement solutions for quote-to-cash workflows, ensuring timely and accurate order fulfilment and customer invoicing.
- Create custom reports, dashboards, and saved searches to provide business insights into sales and procurement operations.
Integration & Data Migration:
- Lead and execute data migration activities for master data (e.g., customers, vendors, inventory) and transactional data (e.g., open orders, invoices).
- Ensure integration of NetSuite with external systems like CRM, payment gateways, and 3rd party logistics providers for end-to-end OTC and P2P management.
End-User Training & Support:
- Provide comprehensive training to business users on the OTC and P2P functionalities within NetSuite.
- Offer ongoing functional support post-implementation to address any system or process issues.
Project Management:
- Projects module implementation, from planning to go-live and post-implementation support.
- Coordinate with cross-functional teams (Sales, Finance, Procurement, Logistics) to ensure alignment and successful delivery.
Documentation:
- Develop and maintain detailed documentation including business process flows, configuration guides, and user manuals for the OTC and P2P processes.
- Ensure that all configuration changes and customizations are thoroughly documented.
Requirements
Experience:
- 3+ years of functional experience in implementing and supporting NetSuite ERP with a focus on OTC and P2P processes.
- Deep understanding of sales, procurement, and financial operations in businesses.
- Advance Inventory management and NetSuite Administration skills
- Ability to create complex reports and saved searches to provide visibility into order and procurement operations.
Business Acumen:
- Strong understanding of business processes related to order management, billing, procurement, inventory, and finance.
- Ability to translate business needs into system functionality effectively.
Communication:
- Excellent communication skills for interacting with stakeholders, conducting training, and presenting solutions.
- Strong documentation skills for creating business process documents, training materials, and technical documentation.
Project Management:
- Experience managing full-cycle ERP projects, including requirements gathering, solution design, testing, and go-live.
- Ability to manage timelines, resources, and project deliverables effectively.
Certifications:
- NetSuite certifications such as NetSuite Administrator certification, SuiteFoundation, and ERP Consultant.
DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.