We are looking for…
Hopefully, you! We’re seeking an experienced, hands-on Product Specialist & Quality Assurance Manager to join our People team in Semarang. The ideal candidate will be responsible for bringing thoughtfully designed furniture ranges to market, effectively managing detailed product specifications and will drive quality control and cost efficiency of all product support processes. The Product Specialist & Quality Assurance Manager will work closely with the Head of Product Development and Head of Product Management in Australia and the local Indonesian team.
The Product Specialist & Quality Assurance Manager’s key responsibilities will include:
- Ensure technical specifications are integrated into internal workflows and easily accessible to suppliers and internally
- Work closely with suppliers and internal stakeholders to maintain product integrity and consistency
- Establish and continuously improve Quality Assurance systems, policies, and procedures for raw materials, in-process production, and final furniture products
- Supervise quality inspections at various production stages (incoming materials, in-process, pre-shipment)
- Support with projects related to sustainability packaging and waste management, executing any required changes
- Working closely with the Product Management team as well as the Production Admin to oversee and execute NetSuite code creation and field management
- Monitor and manage production costs to ensure profitability and target product margins are met
- Partner with Marketing to develop effective furniture resources and online content
- Work with L&D to ensure sales and customer service teams receive product launch collateral in line with product launch timelines
Requirements
We need you to bring…
- A minimum of 5 years in a quality assurance role in the furniture industry, with at least 2 years in a managerial position.
- A track record of experience in furniture production/retail.
- Familiar with furniture construction methods, materials, finishing, and upholstery. Experience working with materials such as fabric, webbing, rope, stone and compact laminate
- Good understanding of export and import regulations, experience working across international supply chains.
- Strong leadership, communication, and problem-solving abilities. Understanding of international quality and safety standards for furniture. Attention to detail and a hands-on approach to quality management.
- Strong analytical capabilities in pricing and cost management
- Proficient English communication skills (Verbal and written)
- Project management minded, with the ability to thrives working with others, meet deadlines and manage competing priorities.
- Willingness to travel for factory visits and audits
Please note that we require full permanent working rights for this position.
Benefits
In return, we’ll give you…
Perks, benefits and the space to grow. We offer a competitive salary, a comprehensive benefits package and plenty of opportunities for career growth and development. This includes:
- The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business
- Company-sponsored events and activities to connect with your colleagues
- The opportunity to give back via our internal Social Housing and Sustainability initiatives
OK, you want to know what you’re getting yourself into? Let us introduce ourselves.
Established in 2001 by expert minds from the landscape design and construction industries, Eco Outdoor is an Australian-founded global brand with showrooms in Australia, New Zealand and North America. We’re constantly experimenting, innovating and pushing creative boundaries, delivering the highest-quality natural stone and architectural surfaces (and outdoor furniture collections) to the international architecture market.
We employ around 130 people across the globe, all of whom are dedicated to innovating, crafting and providing remarkable products and unbelievable hospitality to our clients and collaborators in the architecture and design space. We thrive on constant reinvention, regular development opportunities and a passionate culture grounded in connection and involvement.
We’re a tribe of collaborators, critical thinkers, problem-solvers and challenge-embracers, and we nurture our incredibly talented people to put their best foot forward every day. That starts with our core values – Be a Game Changer, Only Accept Awesome, Play as a Team, Be Curious, Get Fired up – which are deeply ingrained in our culture. Basically, we’re all about fostering an innovative, industry-leading, collaborative, creative, passionate team to reach their fullest potential. That’s good for humans and good for business.
If this sounds like your kind of gig…
We’d love to hear from you. If you need more information before you apply, check out our website, LinkedIn or Instagram. If you have questions those sites don’t answer, flick us a line at people@ecooutdoor.com.au unless you’re a recruitment agency, in which case: no, thanks. We’ve got this one covered.