About Us:
GECO Asia is a specialist IT Consulting / Resourcing firm with 100% focus on Digital Transformation projects in Singapore, Indonesia, Philippines, and other APAC countries.
Position: Resident Engineer
We are looking for a skilled and motivated Resident Engineer to join our team in Indonesia. In this role, you will serve as the on-site technical expert, supporting our customer’s Nutanix infrastructure, including daily operations, troubleshooting, and client-facing tasks.
Apply now and be part of a mission-critical project supporting one of our valued customers in Indonesia!
Job Requirements & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Experience level from 2-6 years relevant experience
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Must Have:
- Strong understanding of infrastructure and virtualization technologies
- VMware, Hyper-V, or other hypervisors
- Level 1 support knowledge for Oracle and SQL
- AHV hypervisor environments
- Windows Server administration
- Strong analytical and problem-solving skills with the ability to resolve issues in a timely manner
- Excellent English communication skills, both written and verbal
- Strong interpersonal and collaboration skills to engage effectively with both clients and internal teams
- Willingness to travel to customer sites as required
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Preferred / Nice to Have:
- Nutanix certifications (e.g., NCP, NCAP)
- Nutanix Database Service (NDB)
- Background in supporting enterprise-level IT environments
- Exposure to ITIL-based service management practices
Job Roles & Responsibilities:
- Serve as the primary technical point of contact for the customer on-site.
- Perform Day 2 operations for Nutanix infrastructure.
- Provide Level 1 support for Nutanix NDB, specifically for Oracle and SQL environments.
- Guide and assist the customer's DBA team on NDB interface and operational workflows.
- Monitor and maintain hypervisor environments (AHV) and ensure performance stability.
- Troubleshoot and resolve infrastructure and virtualization-related issues.
- Support Windows Server environments and related infrastructure components.
- Collaborate with the client’s IT teams to implement best practices and optimize system performance.
- Document configurations, incidents, and resolutions clearly and accurately.
- Provide regular updates and technical feedback to internal teams and customer stakeholders.
- Travel to customer sites as required for support and implementation activities..
Why Join Us?
- Be part of a highly skilled, supportive team working on cutting-edge technology
- Opportunity to deepen your Nutanix expertise in a hands-on role
- Collaborate with enterprise clients and make a real impact on their IT operations
How to Apply:
You may click "Apply for this job" button or you may send your updated resume to donna.bayona@geco.asia