Call Center Agent

About EF Education First 

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.

Job Description

• Making outbound calls and receiving inbound calls to and from prospective students who are looking for learning information about EF Adults through online channels (websites, social media or other media),
• Fulfilling the target of attending consultation invitations per month,
• Meet the target calls per day,
• Operating Sales force and Quiros systems for administration in the calling process

Minimum Qualifications:

• Minimum education equivalent to Diploma
• 1 year previous working experience as a call center / telemarketing
• Able to communicate using good and correct Bahasa Indonesia
• Able to operate Microsoft Office
• Willing to work in shifts and on Saturday
• Neat and clean appearance

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