Job Description :
- Conduct barista training for internal staff and wholesale customers according to company standards
- Assess barista skills at outlets and provide development recommendations
- Develop and update training materials in line with coffee industry trends
- Regularly visit wholesale customers and outlets to provide training, troubleshooting, and ensure coffee quality is maintained
- Provide recommendations on equipment, brewing techniques, and barista SOPs to customers
- Assist the sales team in identifying potential leads
- Educate prospective customers about products to drive sales
- Support various events and brand activation activities
- Prepare reports on training sessions, barista assessments, and customer visits
- Provide recommendations for barista development and training strategies
- Evaluate the effectiveness of training programs and suggest improvements
Qualification :
- Minimal Senior High School or related fields
- 2 years work experience as a Trainer in Food & Beverages or retail industries
- Possess Trainer/ Facilitator certification (preferred)
- Knowledgeable in training concepts
- Excellent communication, and interpersonal skills
- Extensive coffee knowledge and passion for coffee
- Able to work optimally, both individually and in teams
- Assertive, honest, and possesses strong
- Willing to be mobile
- Working based in Surabaya
Job Type: Full-time
Experience:
- Head Chef: 1 year (Required)
Language:
- English (Required)
