Uraian Pekerjaan
Kualifikasi
Informasi Tambahan
The receptionist's goal is to handle any questions visitors have, and put them in first contact with relevant people within the hospital.- Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets).
- Train, supervise and support company staff, including receptionists, security guards and call center agents.
- Ensure timely and accurate customer service.
- Handle specific customer complaints and requests.
- Troubleshoot emergencies.
- Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major
- Healthcare Administration, Business Administration, or any related major
- Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.
- Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
- Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
- Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.
Kualifikasi
Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major- Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.
- Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
- Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
- Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.
Informasi Tambahan
[HATI-HATI PADA PENIPUAN]
Siloam Hospitals Group kembali mengingatkan untuk tetap berwaspada pada modus penipuan yang mengatasnamakan Siloam!
Siloam tidak pernah memungut biaya apapun maupun bekerjasama dengan agen perjalanan dalam proses rekrutmen.
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